> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bang.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Can I download videos with a trial subscription?

||| No. Downloads are not included with a trial subscription.

During your trial period, you receive **unlimited streaming access** — allowing you to watch as much content as you like while your trial is active. However, the ability to download videos for offline viewing is reserved for eligible full membership plans.


||| What is included in the trial subscription?
* Unlimited video streaming
* Access to full-length movies
* Access to regularly updated content
* The ability to explore the platform and its features


||| How can I unlock downloads?
To enable video downloads, upgrade to a qualifying full membership plan. Once upgraded, you'll gain access to additional premium features, including download options where available.


| If you have questions about your subscription or available features, our support team is happy to help.

Y**ou can reach our customer support team through multiple channels:**

* **Email:** [__support@bang.com__](mailto:support@bang.com)
* **Support page:** [__bang.com/support__](http://bang.com/support)
* **Live Chat:** Visit [__www.bang.com__](http://www.bang.com) and click the chat icon in the bottom right corner