> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://help.bang.com/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# How do I manage my downloads?

||| Who can download videos?

Downloads are available to users with a **Bang Prime** membership. You can upgrade to Bang Prime directly on **Bang.com**.



||| What should I know about Bang Prime downloads?

* ✅ **Your downloads are available forever.** Even if your membership expires, you can still access the videos you saved to your device.
* ✅ **Unlimited downloads while you're a member.** Download as many videos as you like during your active Bang Prime membership.
* ✅ **No per-download charges.** You are not charged individually for each download.


||| How do I manage my downloads on my device?

Downloaded videos are stored directly on your device. You can manage them through your browser's download manager.

**Mozilla Firefox**

1. Click the **menu icon** (three lines, top-right corner).
2. Select **Downloads**.

**Google Chrome**

1. Click the **three-dot menu** (top-right corner).
2. Select **Downloads**.

**Microsoft Edge**

1. Click the **three-dot menu**.
2. Select **Downloads**.

**Safari**

1. Click the **Downloads icon** (arrow icon in the toolbar).
2. Select a file to open it or click the magnifying glass to locate it in Finder.


||| Where are my downloads saved?

Downloads are typically saved to your browser's default **Downloads folder**, unless you selected a different location when saving the file. You can change your default download location in your browser settings if needed.

| If you have any further questions, you can reach our customer support team through multiple channels:

* **Email:** [__support@bang.com__](mailto:support@bang.com)
* **Support page:** [__bang.com/support__](http://bang.com/support)
* **Live Chat:** Visit [__www.bang.com__](http://www.bang.com) and click the chat icon in the bottom right corner