Articles on: TECHNICAL

Security Notice (Bug Bounty Program)

At Bang.com, the security of our systems and the data of our users is of utmost importance. We take potential vulnerabilities seriously and strive to address any reported issues promptly. This FAQ aims to clarify our current stance on security vulnerabilities and the processes involved in reporting them.

What should I do if I find a vulnerability?
If you discover a security vulnerability, please report it to our security team at support@bang.com. Include detailed information about the issue, including steps to reproduce it, the potential impact, and any relevant screenshots or logs.

How does our team handle reported vulnerabilities?

All reported vulnerabilities are reviewed by our security team. We assess the severity and potential impact of each issue and prioritize them accordingly. Our goal is to address any confirmed vulnerabilities as quickly as possible.

How will I know if my report was received and reviewed?
Upon submitting a report, you will receive an acknowledgment email confirming receipt. We aim to review all submissions promptly and will follow up with you if we need more information or to inform you of our findings.

Is there a timeframe for addressing reported vulnerabilities?

While we strive to resolve reported vulnerabilities as quickly as possible, the timeframe for addressing issues can vary based on their complexity and severity. We appreciate your patience as we work to enhance our security.

What should I do if I have questions about the reporting process?

If you have any questions regarding the vulnerability reporting process or our security policies, please reach out to us at support@bang.com or via Live Chat. We are here to help!

Do you have a bug bounty program?

No, we do not currently offer a bug bounty program. This means that while we welcome reports of security vulnerabilities, we do not provide monetary rewards or compensation for these submissions.

Will I receive any compensation for reporting a vulnerability?
As mentioned, we do not offer any rewards or monetary compensation for reported vulnerabilities. However, we appreciate your efforts to help us improve our security.

We appreciate the community’s support in maintaining the security of our systems. Your vigilance helps us protect our users and improve our services. Thank you for your understanding and cooperation.

Updated on: 11/04/2024

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